Terms of service

Last updated: June 5, 2025

These Terms of Service (“Terms”) govern access to and use of the SZN Ticket websites, applications, and related services (collectively, the “Service”) operated by SZN Ticket. By accessing or using the Service, you agree to these Terms.

1. The Service

SZN Ticket provides software for schools to sell tickets and passes, accept payments, scan entry, and report on event activity. Features may vary by school configuration and agreement.

2. School agreements

Authorized school administrators act on behalf of their organization. Schools are responsible for accurate event information, pricing, refund policies communicated to fans, staff assignments, and compliance with applicable laws and district policies.

3. Fan purchases

When you buy tickets through a school on SZN Ticket, you are transacting with that school. Event dates, venue policies, refund eligibility, and conduct rules are set by the school unless otherwise stated at checkout. Completed purchases may be subject to the school's posted refund policy.

4. Fees

Software licensing and per-ticket processing fees are described on our pricing materials and in school agreements. Displayed checkout totals include applicable fees before you pay. Schools may choose fee structures permitted by the platform.

5. Acceptable use

You agree not to:

• Use the Service for unlawful, fraudulent, or abusive purposes
• Attempt to bypass access controls, scrape data at scale, or disrupt gate operations
• Resell or transfer tickets in violation of school policy or applicable law
• Reverse engineer the Service except where prohibited by law

6. Intellectual property

SZN Ticket retains ownership of the Service, including software, branding, and documentation. Schools retain ownership of their marks and content they upload. You receive a limited, non-exclusive license to use the Service as intended.

7. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, SZN TICKET DISCLAIMS WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE UNINTERRUPTED OPERATION AT VENUES WITH LIMITED CONNECTIVITY.

8. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SZN TICKET WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR DATA. OUR AGGREGATE LIABILITY FOR CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS PAID TO SZN TICKET FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE CLAIM, OR ONE HUNDRED U.S. DOLLARS IF NO SUCH PAYMENTS APPLY.

9. Suspension and termination

We may suspend or terminate access for violations of these Terms, security risks, or nonpayment under a school agreement. Schools may discontinue use in accordance with their contract. Provisions that by nature should survive termination will survive.

10. Changes

We may modify these Terms by posting an updated version on sznticket.com. Continued use after changes become effective constitutes acceptance of the revised Terms.

11. Contact

Questions about these Terms: hello@sznticket.com